Getting Started
FAQs
Why should I sign up for the LibreView system?
LibreView lets you create a clear, easy-to-understand glucose reports, and allows you share them with your healthcare professional. LibreView is free and only takes a few minutes to sign up and to get started.
To use LibreView, you will need to connect the glucose device to any Windows PC or Mac computer with an Internet connection. Log in with your credentials and then follow the on-screen instructions to upload data.
Your glucose data is stored securely in LibreView, through which you can also share it with your healthcare professional.
Note: If you are using a compatible mobile app within the FreeStyle Libre Portfolio* to monitor your glucose, your data is automatically uploaded to LibreView when an internet connection is available.
Learn more: Compatible Devices
Is my data safe?
Yes, your LibreView account is protected by robust encryption. We conduct regular third-party audits to ensure that your data is safe.
Learn more: Data Management Security
How do I get started with LibreView?
You can create a Patient LibreView Account for yourself from an email invitation sent from your healthcare professional, or directly from the LibreView website. LibreView is free and usually takes only a few minutes to get started.
The Patient LibreView Account is compatible with Abbott Diabetes Care glucose devices only. If you are using a compatible mobile app within the FreeStyle Libre Portfolio to monitor your glucose, your data is automatically uploaded to LibreView when an internet connection is available. You can log into LibreView using the same credentials as your compatible mobile app account.
Learn More: Create a LibreView Account.
How do I verify the current version of my internet browser?
Follow the steps below to verify the current version of your Internet browser to ensure you are using a compatible version when using LibreView:
Google Chrome:
Locate and select the ‘three dots’ icon (right top corner of the screen)
Then select ‘Help’
Next, select ‘About Google Chrome’ (this will display the current version in use)
Mozilla Firefox:
Locate and select the menu bar (right top corner of the screen)
Select ‘Help’
Click ‘About Firefox’ (the version number is listed underneath the Firefox name)
Safari:
Locate and Select "Safari" option (top left corner of the screen)
Select “About Safari” (the version number is listed underneath the Safari name)
Microsoft Edge:
Locate and select the 'three dots' icon (right top corner of the screen)
Then select 'Help and Feedback'
Next, select 'About Microsoft Edge' (this will display the current version in use)
Learn More: Minimum System Requirements
How do I download the latest version of the LibreView Device Drivers?
To use LibreView to upload data from compatible devices and create reports, you will need the latest version of the LibreView Device Drivers.
Learn More: Install LibreView Devices Drivers
How much does it cost?
The LibreView system is free. There are no initial start-up costs and no subscription payments.
What are the minimum system requirements for the LibreView system?
The LibreView website requires one of the following browsers:
Safari release 10.10 or higher
The latest version of Google Chrome
The latest version of Firefox
The latest version of Microsoft Edge
Installed on a computer running:
Mac OS X Yosemite (10.10) or higher
Windows 8.1 or Windows 10 Anniversary update (or higher)
Learn More: Minimum System Requirements