Quick Start Guide

for Patients

To use LibreView you will need:

A computer with a compatible Windows or Mac operating system
The corresponding data cable for the device, if applicable
A compatible glucose monitoring device

Using LibreView in partnership with your healthcare professional will give you greater insights into your glucose levels and enable you to more effectively manage your diabetes. Using the FreeStyle LibreLink or FreeStyle Libre 2 app* or uploading your compatible FreeStyle glucose devices directly into LibreView allows you to send results to your healthcare network easily and securely.

*Not all devices, mobile apps, and reports are available in all regions. Units of measurement are for purposes of illustration and will be available as applicable per region. Mac computers can only support uploads from FreeStyle Libre and related products.

DOC43869 Rev. C

Intended Use

LibreView is intended for use by patients, caregivers and healthcare professionals to assist people with diabetes and their healthcare professionals in the review, analysis and evaluation of historical glucose device data to support effective diabetes management.

In addition:

LibreView is a secondary viewer and is not intended to provide treatment decisions or to be used as a substitute for professional healthcare advice.

LibreView is not intended to be used for immediate clinical decision making, and is not intended to replace self-monitoring practices as advised by a physician.

Home users should consult a healthcare professional before making any medical interpretation and therapy adjustments from the information in the software.

Healthcare professionals should use information in the software in conjunction with other clinical information available to them.

Minimum System Requirements

LibreView can be used just to view data, or to also upload data. The minimum system configuration required to use LibreView as a data viewer is:

Windows 8.1 or Windows 10 Anniversary update (and higher)

  • Display resolution of 1024 x 768 pixels or greater.

  • The latest version of Internet Explorer, Google Chrome and Mozilla Firefox

  • 1 Ghz processor (dual/multi-core recommended)

  • 2 GB RAM

  • Internet connection with 0.5 Mbps download speed

  • We recommend using the most up-to-date version of your browser. Please note, at this time, Microsoft Edge is not a supported browser.

Mac OS X Yosemite (10.10) or higher

  • Display resolution of 1024 x 768 pixels or greater

  • The latest version of Safari (Mac OS X Yosemite 10.10 or higher) and Google Chrome

  • 1 Ghz processor (dual/multi-core recommended)

  • 2 GB RAM

  • Internet connection with 0.5 Mbps download speed

In order to upload data, you must install the LibreView Device Drivers (LDD) when prompted. Uploading data requires the following additional system specifications:

Windows LDD 3.2.0 and higher

  • Windows 8.1 or Windows 10 April 2018 update (and higher)

  • Will install if not present .Net Framework 4.7.2 and Microsoft Visual C++ 2017 Redistributable (x86)

  • 8 GB+ RAM and 200 MB free disk space

  • Internet connection with 1 Mbps upload speed

  • Local Administrator account

Mac LDD 1.2.0 and higher

  • Mac OS X Yosemite (10.10) or higher

  • 8 GB+ RAM and 200 MB free disk space

  • Internet connection with 1 Mbps upload speed

  • Local Administrator account

Creating a LibreView Account

You can create an individual account from an email invitation or directly on the LibreView website.

  1. Go to www.libreview.com and click Sign Up

  2. Select LibreView Account

  3. Select your country / region of residence

  4. Agree to the Terms of Use

  5. Agree to the Privacy Notice

  6. Fill out your information

  7. Go to your email inbox, find the verification email from LibreView and click on the Verify Email button

  8. Select Next on the sign up screen in LibreView to complete your account setup

Note - There may be additional steps during account registration specific to your country / region of residence.

Your email address will be your username.

Installing Device Drivers

LibreView requires a one-time download and installation of a device drivers file that recognizes the glucose monitoring device when it is plugged in to the computer. Make sure you are using the most up-to-date version of your internet browser when starting the download.

  1. From the Upload screen, click the Select to Upload button under Upload a Device

  2. In the window that appears, click on the Download button specific to your computer's operating system

  3. Wait for the file to download onto your computer

  4. Open the downloaded file by clicking on it and allowing it to run

  5. Follow the prompts to complete the installation

Note: The downloaded file will appear and the bottom of the screen for Chrome and Internet Explorer users and the top right of the screen for Firefox and Safari users. If you are not using a personal computer, you may need your IT Administrator to grant permission for the download and installation.

Links to the latest LibreView Device Drivers are also available on the LibreView Support website. Search for the "Install LibreView Device Drivers" topic and follow the instructions to download and install the drivers.

Uploading from Apps

LibreView Device Drivers are not required to upload data from FreeStyle LibreLink or FreeStyle Libre 2 apps into LibreView. If you only upload data with the FreeStyle LibreLink or FreeStyle Libre 2 app, you do not need to install the drivers.

Uploading a USB Device

Once the device drivers are downloaded and installed, you can plug in a compatible device using the corresponding cable and start uploading data.

Things to note before uploading:

  • LibreView is compatible with Abbott Diabetes Care devices only.

  • Make sure the device's battery is charged and the device screen shows "computer mode" when plugged into a USB port.

  • Make sure you have the right USB cable for your device. A cable that you use for a different device may not work.

Uploading a USB Device:

  1. Connect your compatible device to a USB port on to your computer using the appropriate cable.

  2. Click the Select toUpload button

  3. Once the data is uploaded, the reports will automatically open

  4. Once the data is uploaded, it can be viewed anytime under the My Glucose section by clicking Glucose Reports.

Note: When you upload a device, you may need to allow your browser to access the Device Drivers file. Save time by ticking the box so your browser will remember your selection before selecting “Allow” or “Launch application”.

Note: If your healthcare professional uses LibreView, they will also be able to upload the data from your device during your appointments.

Viewing Reports

  1. From the My Glucose screen, click the Glucose Reports button to see your reports.

  2. Use the menu to navigate between the different available reports

These are the reports you’ll see, depending on the primary device selected:

  • Glucose Only reports (for compatible FreeStyle blood glucose devices): Snapshot, Daily Log, Modal Day

  • Meal and insulin reports (for FreeStyle Insulinx only): Snapshot, Daily Log, Mealtime Patterns, Modal Day, Weekly Summary, Reader Details

  • FreeStyle Libre reports: Snapshot, AGP, Glucose Pattern Insights, Daily Patterns, Daily Log, Weekly Summary, Monthly Summary, Mealtime Patterns, Reader Details

Note: Not all devices, mobile apps, or reports are available in all regions.

See the Report Tours at pat.libreview.io for more information on specific reports.

Refer to the Compatible Devices article on the LibreView Support site for a list of supported devices.

Understanding Reports

IMPORTANT: Work with your healthcare professional to understand your reports. LibreView provides a standard set of information and graphs relating to your diabetes management and is only one part of understanding your glucose patterns.

Use the report labels and legends to understand your reports. Additional Information is provided below:

  • Glucose Management Indicator (GMI) uses average Sensor glucose data. GMI can provide an indication of the current state of a your glucose management when used in conjunction with your entire glucose management program. Your laboratory A1C may be different then your GMI, and should be discussed with your health care team.

  • In reports other than those with specific fixed standards, the glucose values are labeled as high when higher than 250 mg/dL (13.9 mmol/L) and low when lower than 70 mg/dL (3.9 mmol/L) by default. The default target range is set for 70-180 mg/dL (3.9-8.0 mmol/L). These ranges can be adjusted for certain reports, other than the standard reports, which have specifically selected target ranges.

  • The target glucose range is displayed on some glucose graphs and is used to calculate Time in Target and Time in Range, except where standard ranges are applied.

  • Sensor data captured is the percentage of possible Sensor data the device recorded from scanning your Sensor. To maximize this percentage, wear your Sensor for the entire timeframe and scan as per Sensor instructions.

  • Sometimes information may be missing from reports if:

    • You did not wear the Sensor for the entire timeframe.

    • You did not scan at least once every 8 hours.

    • You did not enter food and/or insulin information in your device.

    • You changed the time on the device.

    • There was an excess of information to include in the report.

Changing Report Settings

IMPORTANT: Work with your healthcare professional to set your report parameters.

While viewing reports you can change the settings you'd like to use.

When you're viewing reports, use the buttons on the bottom of the screen to adjust your settings.

  1. You can change the report dates by clicking on the blue button that says Change Report End Date. The default setting will show data from the date of the most recent upload. Click Save to generate reports using the new settings.

  2. You can select or unselect the devices that are used in the report set by clicking the blue button that says Data Sources. The default setting will show data from all devices that have data in the reporting period and can be included in the report set. Click Save to generate reports using the new settings.

  3. You can select the reports, adjust target ranges, change report parameters and more by clicking the blue Report Settings button. Click Save to generate reports using the new settings.

To set new default report preferences, go to your Settings menu.

  1. Click the Settings Menu icon and go to Report Preferences

  2. Set your target ranges, glucose thresholds, and report display order for all reports. Not all reports have adjustable target ranges.

  3. Deselect any reports you don't need to view

  4. Your settings will be saved as you make changes

Note: Click Restore Defaults to return to the default report settings.

Share with your Healthcare Professional

LibreView allows you to easily share data with your healthcare professional when you connect with their LibreView Practice. When you are connected to their Practice, any data you upload to LibreView will be automatically stored and visible to your LibreView Care Team.

If you received an email invitation from your healthcare professional, follow the instructions in the email to allow the connection.

Otherwise, follow these steps to initiate the connection yourself.

  1. Ask your healthcare professional for their Practice ID. A Practice ID is a unique code associated with each LibreView Practice.

  2. In LibreView go to the Settings Menu and select Account Settings

  3. Click My Practices

  4. Enter the Practice ID from your healthcare professional and click Add. You should now see their information in your Practice list.

Note: To stop sharing data with a Practice, click Remove next to the Practice name in the list. Then confirm you want to proceed with removal.

Manage Account Information

Click the Settings Menu icon and select Account Settings to change your account information

  • Profile: Change your name, email, password, and other account information

  • Preferences: Set your Report Preferences

  • My Practices: Add or remove Practices that you share with

  • My Devices: See a list of all the devices that are associated with your account. Click Remove next to the device name in the list if you no longer want to display data from that device.

Helpful Resources

LibreView offers several resources to help you set up and use your LibreView account.

For Customer Support, contact the Abbott Diabetes Care Customer Support line for your country / region of residence


Argentina +0800-800-6334

Australia +61 1800 801 478

Austria 0800 222 775

Bahrain 800 19722

Belgium 0800 82106

Brazil 0800 703 0128

Canada 1-800-461-8481

Chile 800 802 226 / 22 3683080

Colombia 01800 5181895

Czech Republic 800 143688

Croatia 0800 989097

Denmark 80 83 10 42

Finland +358 0800 772 355

France 0800 10 11 56

Germany +49 8006365500

Greece 211 198 5892 / 00800 123393

Hong Kong +852-5808-4196

Ireland +353 1800719995

Israel +972773645506

Italy +39 800693000

Japan 0120-37-8055

Jordan 64296013

Korea 080-014-5757

Kuwait 220 62972

Lebanon [01-426-801] [855-583-3354]

Luxembourg 800 72 106

Mexico 55244175 / 018007112208

Netherlands 0800 242 4400

New Zealand 0800 106 100

Norway +47 80011706

Oman 800 74396

Philippines +63 2 8702 8577

Poland 800 388 700

Portugal 800860207

Qatar 00800 100869

Russia 8-800-100-88-07

Saudi Arabia 8008500863

Singapore +65 1800 272 2881

Slovenia 0800 82028

South Africa 0800-222-688

Spain +34 900800726

Sweden +46 200439522

Switzerland 0800 102 102

Turkey 0 850 2034323

United Arab Emirates 800 0178174

United Kingdom 08006123006

United States 855-786-4263

Intended Use and Regulatory Information

About

LibreView, version 3.7

catalogue

(01) 00357599823009

(10) 3.7 07 MAY 2021

Manufacturer

Abbott Diabetes Care Inc.
1360 South Loop Road
Alameda, CA 94502 USA