Step 1: Open the Settings Menu
Click the three blue lines to open your Settings Menu.
Step 2: Click Account Settings
Click the Account Settings. You will be placed in your Profile section.
Step 3: Click the Change Email or Change Password link
Click the link below the field you would like to edit. Password complexity rules are provided at time of entry/change. There are limits to the number of times you can enter an incorrect password and re-use passwords; you will be notified if your chosen password does not meet all of the requirements.
Step 4: Make your updates
To update to your email address, enter the new email address and enter your current password to Save.
To update your password, enter your current password and your new password twice to Save.
Step 5: Verify your Email
If you made an update to your email address, you will need to verify your email address to complete the change.
Note: If you use a compatible mobile app within the FreeStyle Libre Portfolio* to monitor your glucose, remember that changing your email or password in LibreView also changes the credentials you use to log in to the app.
*Some devices and mobile apps may not be available in your country / region. Refer to the Compatible Devices article for a list of supported devices.